FREQUENTLY ASKED QUESTIONS
Neon signs
Yes! At NeonStop, you can fully customize your neon sign—choose your text, font, color, size, and even upload your own design or logo.
LED neon signs typically last up to 50,000 hours with proper use and care.
Yes, all our signs come with a compatible power adapter and a dimmer remote (if selected). Everything you need is included for easy setup.
All our signs are safe for indoor use. If you need an outdoor sign, let us know during customization—we’ll weatherproof it for you.
Shipping
For custom signs, production usually takes 5–7 business days. Shipping times vary based on your location, but we’ll provide tracking as soon as it’s on the way.
We carefully inspect all signs before shipping, but if anything goes wrong, contact us within 7 days of delivery and we’ll resolve it quickly.
Contact
You can reach us anytime through our Contact page or email us at support@neonstop.com. We’re always happy to help!
